Effective Date: October 2025
Last Updated: October 2025

Gem State Clean (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website www.gemstateclean.com, requesting a quote, or communicating with our team.

1. Information We Collect

We collect limited personal information only when necessary to provide services, respond to inquiries, and operate our business. This includes:

• Contact information: Name, phone number, email address, and service address provided when requesting a quote or contacting us.
• Service details: Information about the property, requested service type, and scheduling preferences.
• Device and usage data: Non-identifiable information such as browser type, operating system, referral source, and time spent on our site.
• Cookies: Small data files that help improve site experience and track website performance.
  
  

We do not collect sensitive personal data such as financial information, social security numbers, or government IDs.

2. How We Use Your Information

We use the information collected to:

• Respond to quote requests, emails, and customer inquiries.
  
  
• Schedule and provide pressure washing, exterior cleaning, and related services.
• Improve website functionality, customer experience, and communication.
• Send service updates, appointment reminders, and seasonal promotions (only when consent is given).
• Maintain internal records for business operations and legal compliance.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing of Information

Your information is shared only in limited cases:

• Service providers: We may share information with trusted vendors that assist in website hosting, email delivery, or analytics.
• Legal requirements: We may disclose information when required by law or to protect our legal rights and the safety of others.
• Business operations: In the event of a business transfer or merger, your information may be included as part of the transferred assets.

All third parties are required to maintain strict confidentiality and security measures.

4. Data Security

We use secure servers, SSL encryption, and modern administrative safeguards to protect your data from unauthorized access, loss, or misuse. Although no online system is 100% secure, we maintain reasonable measures to ensure your information remains protected at all times.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic patterns. Cookies do not identify individual users. You can choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality on our site.

6. Your Rights and Choices

You have the right to:

• Request a copy of the information we hold about you.
• Request correction or deletion of your data.
• Opt out of promotional emails at any time.

To exercise these rights, contact us at admin@gemstateclean.com.

7. Links to Other Websites

Our site may include links to third-party websites such as social media platforms or partners.
We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing information.

8. Children’s Privacy

Our website and services are intended for individuals over the age of 18. We do not knowingly collect information from children. If we become aware that information was provided by a minor, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated policy will always be posted on this page with a new effective date.

10. Contact Us

For any questions or requests related to this Privacy Policy, please contact:

Gem State Clean
Boise, Idaho
Phone: 208-401-3745
Email: admin@gemstateclean.com
Website: www.gemstateclean.com

Your privacy matters to us.
We believe in earning trust through transparency, security, and respect for your information.